Canadian Viewpoint Inc, one of Canada's largest market research data collection companies, is now hiring telephone interviewers.

This part-time position offers flexible hours for both day and evening shifts. You will be responsible for conducting telephone interviews for market research purposes only. No selling involved.

• Excellent command of the English language and telephone manner is essential.
  
  
• Most surveys are conducted using computers, so keyboarding skills are required.
  
  
• Canadian Viewpoint will provide extensive interviewer training.
  
  
• Bilingualism (French and English) is an asset.

Please email your resume to leo@canview.com.
Please note, only potential candidates will be notified.

Fax: 905-770-1692

Canadian Viewpoint Inc, one of Canada's largest market research data collection companies, is now hiring a Online / CATI Programmer.

This full-time position's responsbilities include:

• Programming questionnaires for data collection using using CATI or CAPI software programs such as Voxco, Dash, Survent, Quancept, Quanvert, SurveyCraft, Ci2 or Ci3.
  
  
• Programming questionnaires for administration via the web will also be included.

Required qualifications:

• 2 or more years experience programming questionnaires for data collection using using CATI or CAPI software programs such as Voxco, Dash, Survent, Quancept, Quanvert, SurveyCraft, Ci2 or Ci3.
  
  
• Should be familiar with programming skip patterns, rotations and quotas.
  
  
• Basic understanding of survey execution is beneficial
  
  
• Some experience programming questionnaires for administration via the web helpful.

Please email your resume to info@canview.com.
Please note, only potential candidates will be notified.

Fax: 905-770-1692

Canadian Viewpoint Inc, one of Canada's largest market research data collection companies, is now hiring a Call Center Supervisor / Assistant Project Director.

This full-time position's responsbilities include:

• Report directly to VP operations with additional direction from national field director(s)
• Contribute in any way possible to the successful completion of studies and satisfaction of clients
• Overall management of internal call center
• Overall management of projects assigned to internal and subcontracted call centers
• Responsible for study execution and cost control
• Consolidate, review, and analyze study reports (sample, quota, costing and ROC)
• Management, periodic evaluation (formal and informal) and regular motivation of supervisors and assistant supervisors
• Responsible for adequate staffing of projects, and call center
• Ensure multiple projects are prioritized according to instructions
• Responsible for hiring, training, managing, and motivating supervisors
• Responsible for project briefings and startup
• Assist in creating and maintaining a professional work environment
• Various duties as assigned

Please email your resume to info@canview.com.
Please note, only potential candidates will be notified.

Fax: 905-770-1692

Canadian Viewpoint Inc, one of Canada's largest market research data collection companies, is now hiring a Online Market Research Project Manager.

This full-time position's responsbilities include:

• Assisting the client to ensure that all data collection initiatives run smoothly.
• Participating in ongoing development of internal online consumer panel as required.
• Monitoring panel & survey tool technical issues as needed and immediately bringing to manager's attention.
• Managing online data collection projects, including:
  • Reviewing client-provided and internal surveys
  • Reviewing client-provided and internal feedback and amendments
  • Quality Assurance of programmed surveys, including management of existing internal French translation and QA process
  • Managing programming resources & 3rd party sample supplier to ensure that projects stay within their time and budget commitments
  • Monitoring projects in-field to ensure that deadlines are met
  • Ensuring that project files are organized, up-to-date and archived regularly
  • Immediately communicating any issues to the Research Specialist

Skill Requirements

The candidate should demonstrate the following:

The ideal candidate will possess the following skills:

• Superior organizational skills
• Superior time, resource & project management skills
• Excellent written and oral communication skills
• Service-oriented and extremely personable
• Self-directed, proactive and deadline-oriented
• Able to gracefully juggle multiple priorities in the face of deadlines
• Attention to detail and a demonstrated commitment to the accuracy and completeness of information
• Desire to join a fast-paced, entrepreneurial environment where your actions can directly impact the business
• Prior experience working as a project manager in the Market Research industry
• General knowledge of online research

Definite Assets / Differentiators

• Advanced knowledge of Excel
• Knowledge of data analysis tools such as SPSS
• Knowledge of de-duplication processes & tools (e.g. MS Access)
• Exposure to / knowledge of how to collect, organize, analyze and leverage customer information
• Bilingual capabilities (French)

Experience
2 to 3 years of working experience

Salary Range
Based upon experience

Please email your resume to info@canview.com and reference PROJECT MANAGER ONLINE MARKET RESEARCH in the subject line.

Please note, only potential candidates will be notified.

Fax: 905-770-1692