PERSONAL INTERVIEWING
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Canadian Viewpoint is committed to delivering a quality
service for its clients
Below is a list of the quality control measures that
we use for our
personal interviewing.
-
Detailed supervisor
and interviewer instructions for each study
-
Custom field materials
of the highest quality provided for each study. (quota
sheets, record of contact sheets etc.)
-
Personalized briefings
are done by our project directors to the regional supervisors
-
Personalized interviewing
controlled by our regional supervisors
-
Practice interviews
are done by the interviewers with their supervisors
and sent back to Canadian Viewpoint
-
Comprehensive
Field Kits prepared for clients' approval prior to the
start of each study
-
All studies are
consistently monitored by our supervisors. 15% of each
interviewer's work is validated
-
Sampling and mapping
custom designed for each project
-
Daily reports
customized to track your research study, are faxed or
e-mailed to our clients each morning
-
Supervisor's quota
sheets are sent daily to head office to check accuracy
-
All interviewer's
paper questionnaires are hand-edited by the supervisor
and again at head office by an assistant project director
for completeness and consistency
