• CATI telephone interviewing ("VOXCO" software) throughout Canada and the United States (Consumer and Business to Business)
• Internet Research / Web Surveys
• Personal interviewing (mall, on site and in-store interviewing, door to door and hall interviews)
• On-site interviewing (in stores, banks, theaters and exit interviews)
• Medical / Pharmaceutical
• Airport interviewing
• Ethnic interviewing - French
• Focus group recruiting / Pre-recruiting
• Pre-recruited One-on-Ones/Central Location Interviewing

  
  
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• Detailed instructions for both the supervisors and interviewers, provided for each study
• Custom field materials of the highest quality provided for each study (quota sheets, record of contact sheets etc.)
• Daily Reports: Customized to track clients' research studies, faxed or e-mailed routinely each morning to our clients
• Personal Briefings are done by our project directors, either on-site or by video or audio tape for each study
• All supervisor's and interviewer's performance evaluation is on-going to improve quality and assure success on every study that we conduct
• Practice interviews are done by all interviewers, ensuring that all questions are addressed prior to the start of each project
• All studies consistently monitored by our supervisors
• Supervisor's quota sheets and questionnaires sent daily to the project director for an additional hand edit for completeness and consistency
• In-house validation done on 15% of each interviewer's work

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We feel that the northern suburbs of Metropolitan Toronto blend both urban and suburban lifestyles, offering a wide range of occupational, educational, and economic characteristics.

Special features of our focus facility are:

• Boardroom style focus room
• Tiered observation room seating 10 comfortably
• Full length writing surfaces at the mirror
• Mounted stationary 1/2 inch video camera (complimentary)
• Two separate audio recording systems
• State-of-the-art sound system
• Audio volume controls
• Wall ledges for storyboards
• Free, well-lit, safe parking
• Excellent catering available from choice restaurants in the area

• Extensive data-base for recruiting in Toronto
• Professional, experienced recruiters, working in accordance with strict and established industry standards
• Customized project screening questionnaires designed by our project managers and approved by our clients
• Double process re-screening of respondents
• Updated recruitment reports faxed daily, upon request
• Member of Q.R.D. (Qualitative research division of PMRS)
• When required we ensure respondents, are checked against "Central Files"
  
  
  
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